Help Desk Support – Banking Sector
ADECCO ITALIA
Adecco Credit & Banking is hiring for the Italian Branch of one of the world’s leading financial institutions
Help Desk Support – Banking Sector
The role is for a Junior technology experienced in supporting End-users technology (preferably in the Banking sector or similar)
The ideal candidate:
• Good written and spoken English;
• Team work oriented and able to provide assistance to a Senior colleague who will coach;
• Microsoft certification in basic apps (word, excel, outlook) would preferrable;
• Engages in business impacting production incidents and end-user problem tickets to work through to resolution, including pc/laptop/thin client hardware, pc / Virtual desktop software, printer 1st level diagnosis, Audio Visual / Telepresence troubleshooting, Blackberry / Android / IOS mobility devices, network connectivity, etc.;
• Software and system fault diagnosis, analysis and fix;
• Ownership of all user problems through to completion;
• Proactively keeps customer updated with problem status at all times;
• Identifying and reporting risk as appropriate in accordance with the guidelines provided;
• Engaging with technology partners & vendors on a day to day basis.
Based in Milan, Ral to be defined, Fixed term contract 12 months.
Data inizio prevista: 21/10/2024
Categoria Professionale: Help Desk / Assistenza Informatica
Città: Milano (Milano)
Disponibilità oraria:
Full Time
I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l’informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).
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